The Digital Product Passport, managed for you
Regulation (EU) 2024/1781 (ESPR) introduces the Digital Product Passport for product groups defined step by step through delegated acts. With AI-PP we design it with you, connect it to the systems you already use and run it over time with artificial intelligence agents supervised by our team, on an instance dedicated to your company.
What the service includes
One point of contact for regulation, data and technology. The service adapts to where you start from: you do not need to change your ERP or have an in-house IT department.
Compliance
Data structures and processes aligned with the ESPR, with the delegated acts for your product group and with the European standards on the digital passport developed by CEN-CENELEC JTC 24 (EN 18216–18246 series).
Connection to ERP and PIM
Data comes from the systems where you already manage it (ERP, product master data, spreadsheets): no double entry, traceable updates.
QR, NFC and a dedicated resolver
Unique identifiers and data carriers based on GS1 Digital Link, with a dedicated resolver that takes each user to the version of the passport they are entitled to.
A separate instance in the EU
Each customer has its own instance, kept separate from all others and hosted in data centres located in the European Union.
AI agents, human supervision
AI-PP is run by artificial intelligence agents that handle the repetitive work, under the supervision of people on our team. That is what makes the service affordable for an SME too.
What the agents do
- check data completeness and consistency before publication;
- flag changes in connected systems that require a passport update;
- follow new delegated acts and standards and point out what may concern you;
- prepare draft replies, summaries and documentation.
What people do
- agree rules, priorities and scope of the service with you;
- check what the agents flag and approve relevant changes;
- are your contacts for every communication.
In accordance with Article 50 of Regulation (EU) 2024/1689 (AI Act), we always state when content or a communication is handled with the support of an AI agent. The agents do not take decisions concerning you without human review.
Access levels
Not all passport information is meant for everyone. The service distinguishes who can see what, as the ESPR requires.
| Level | Who | Examples of information |
|---|---|---|
| Public | Consumers, customers, anyone scanning the code | Product identification, instructions for use and safety, environmental performance, repair and end-of-life guidance |
| Operators | Repairers, remanufacturers, recyclers, authorised distributors | Technical information for disassembly, spare parts, composition and materials |
| Authorities | Market surveillance and customs authorities | Conformity documentation and confidential data required by law |
Why start now
The ESPR has been in force since 18 July 2024. Concrete obligations come with the delegated acts, one product group at a time; for batteries, Regulation (EU) 2023/1542 requires the passport from 18 February 2027.
The longest part of the work is not the technology but collecting good-quality data: that is why we start with a preliminary analysis of your products and systems.
Public references: Regulation (EU) 2024/1781 (ESPR); Regulation (EU) 2023/1542 on batteries; CEN-CENELEC JTC 24 European standards on the Digital Product Passport; GS1 Digital Link standard.